Read our customer testimonials, describing how they find our safes and security products.

Mark Harvey

My wife incurred a problem with our safe this morning which she found very stressful. I was not sure what to do so I took the details from the safe and contacted your business in Liverpool. I rang the number and pressed option 3 and spoke to a lady called Alison.

I have to say the way Alison spoke to me and how she explained how she could help was first class. My wife called her back and followed her instructions and to cut a long story short Alison helped to solve the problem and we now have a safe we can open and close.

Many people are too quick to criticise so I think it only right that when someone excels in what they do then we should tell them so. I cannot thank Alison enough for the professional and kind way she handled our calls and the way she helped us.

Please can you pass on our thanks to her.

Justin Shuttlewood

I really want to thank you for the quality of service you have provided, it would be a great world if everybody was as helpful as yourselves, I would 100% recommend Phoenix Safes to everyone for both the quality of the safe and the after sales service.

Peter Moss

Just a quick note to what fantastic customer service I received today, I’ve always bought Phoenix safes but never needed support before, this just strengthens my loyalty to your brand.

Sue Flower

Very professional and helpful. Names :- Colin and Mike.

Lisa Connolly

Thank you very much Darrian…can I just say in all my years dealing with suppliers your customer service has been the best I’ve ever received.
Thank you very much it has been greatly appricated.

Chris Robson – Key Safe

The new key safe arrived today.
Thank you very much for your prompt response, and speedy resolution to our problem
Your company service is first class.

Paul Smith

I just wanted to express my sincere thanks to you for your professionalism and speed of service whereby today we have received two replacement keys to a safe which we thought we could never use a gain, as well as instructions on how to reset the keypad.

A great job and well done!

Chris Robson

Thank you very much for your prompt response, and speedy resolution to our problem
Your company service is first class.

Rebecca Weare

Thank you very much for your help yesterday, outstanding client service!

Simon Longley

Very polite, professional service.

Phoenix Safe Company, where peace of mind is guaranteed
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