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Testimonials
Read our customer testimonials, describing how they find our safes and security products.
Kean WarnHow refreshing to deal with a person/company that is so efficient and customer friendly. We are in the market for another couple of safes and will definitely purchase your product.
Anthony McCall, The Reader OrganisationVery prompt and courteous, explained everything perfectly. A glowing representation of the company.
Jaimie Dunn, Associated Locks LtdMany Thanks for a superb service. I will highly recommend you to my colleagues and other companies that I deal with.
Keith MorkelI was very pleasantly surprised by the whole process of resetting the PIN, from the time your colleague answered within two rings, through to my trying out the instructions you sent. They helped me resolve the issue within a minute of receiving them and I shall keep the paperwork in a safe place from now on. I would recommend your product and service to anyone, highly.
Bill, Wilton Security SystemsThank you. I don’t think I have ever received such prompt responses from a supplier! Many thanks, order to follow.
James ReedMany thanks for your assistance earlier. It is actually very refreshing to be able to get such good customer service.
Andrew CadellI am very happy to say that it seems the delivery went like clockwork and had no hiccups at all. This was all down to team work and service from your side and want to thank you and the services of Phoenix Safe Company for delivering a professional service. I hope there will be more opportunities in the future and look forward to working with you again. It has been a pleasant experience.
Rich BankhurstOften we are quick to complain at poor service and slow to compliment good service so this is just a simple message of thanks to Alison and your company for providing a superb and speedy customer service.
Martin HackettI would like to say how pleased I am with the help I have received from Alison Hughes. My Phoenix Key Safe keypad now works as it should. How great to get knowledgeable and friendly support, in this world of call centres and indifference.
June CutchieI would have no hesitation in recommending your Company to friends and family especially when I can tell them that the after sales service is excellent.
